A aimé The entertainment

N'a pas aimé Cleanliness of the entire site especially the washrooms and the pool The overflow camping was a 10 min walk to the shower and toilet block and the only facilities were some horrendous portaloos that were not cleaned once during our stay. The site was noisy and no one asking people to keep the noise down ppl were partying till gone midnight not great when I’m there with my 8 year old child.

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Réponse du gestionnaire : Thank you for your review, Adam. We are pleased to hear you enjoyed the entertainment during your stay. We are sorry to hear the overflow field and facilities did not meet your expectations. The overflow area is used during the busiest periods when the main camping areas are already full, and it is more basic than the main park. The main toilet and shower facilities are located on the main site, so there is a walk from parts of the overflow field. That said, we do feel your review is extremely harsh when the 10 out of 10 review immediately before this one stayed in exactly the same area at the exact same time and had a completely different experience. The facilities and portaloos are cleaned and checked regularly, but during very busy periods they can deteriorate quickly depending on how guests use them. We cannot control how every guest leaves the facilities between cleans. With regards to noise, we did not receive any noise complaints over the weekend. Security visited all fields during their evening checks and had no complaints raised with them. If guests are causing unreasonable disturbance late at night, this needs to be reported to the team at the time so it can be dealt with directly. We are sorry the stay was not for you, but we do not feel this review gives a fair reflection of the park or the efforts made by the team during a very busy period.

A aimé Amazing view Amazing shower block

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