Belsay, 诺森伯兰, England
1 间卧室 固定式旅行过夜篷车 (断电)
喜欢 Location superb. Caravan immaculate and included everything from utensils and cutlery to kitchen roll and tea cans coffee. Bed extremely comfortable and hosts absolutely lovely.
不喜欢 Nothing at all
向朋友推荐 再次前往
来自经理: Thanks so much for sharing your feedback and your brilliant photographs too. It was great to meet you both and we are so pleased that you enjoyed your short stay with us. We try to make sure that you have everything you need so that you can just relax and enjoy exploring the beautiful Northumbrian countryside. Thank you for staying with us and that you return to explore more of Northumberland in the future.
Wooler, 诺森伯兰, England
露营舱
喜欢 The location and camping pod.
不喜欢 Toilet and shower facilities. Three female toilets and showers is far too few for a campsite of this size, considering all the children use the female facilities too. Tried to get into the showers twice one evening and each time, there was a parent with children using them all, each child having a separate shower to themselves. Pitches too tightly crammed in so no privacy and noise. Left within three hours of checking in.
向朋友推荐 再次前往
来自经理: Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the location and camping pod, but we’re very sorry that the toilet and shower facilities and the layout of the pitches affected your stay so significantly. We understand your concerns regarding the number of female toilets and showers, particularly during busy periods, and appreciate you highlighting the difficulties you experienced when trying to access the showers. We’re also sorry that you found the pitches too closely spaced and that noise and lack of privacy impacted your enjoyment. It’s disappointing to hear that you chose to leave so soon after arriving, and we regret that your experience did not meet your expectations. Your comments are valuable to us and will be shared with the relevant team as we continue to review the facilities and guest experience. Thank you again for your honest feedback.