Gostou Lovely little campsite just to relax with friends

Não gostou I feel that they could do with somebody being there to meet you or even popping in from time to time to just say hello , could also do with a really good clean and tidy up , could be a amazing site , feel like it needs some TLC

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Do gerente: I am pleased you enjoyed the 'lovely little campsite', however I was disappointed to read the other comments which surprised us. We pride ourselves on running a campsite with some nice extras and the comment about requiring a good tidy and tlc is unfounded and don't know what this refers to - the flower borders? the wood pile for the fire pits? Our café secures a 5 star food hygiene rating, this wouldn't be offered if our standards were sub standard! We are obliged to complete proper checks which we carry out and keep good records of such. We pop up to site every day to check everything, we can't be on site all the time as there is no owner property there and we have no control over arrival times or when guests intend to go out thus we regularly miss people because of this (unless it's the weekend when we have a full team working at the café for long periods of time). We are, however, contactable 24 hours a day for any queries, concerns or just a query about the best village walks or village shop opening times, best pubs in the area etc. For the benefit of readers, see the review below "nicely kept campsite". We have many repeat customers who love the site, it's tiny, it's quaint and we do our very best to make sure everyone is happy with the way the site is presented. The attention to detail is what we do, we want customers to return year after year and it's very disappointing to read when we fall short. We know we can't please everyone, take all comments on board and act where we believe comments are justified.