A aimé Close to dawlish warren centre toilet and showers decent Decent facilities

N'a pas aimé Can only book the pool by the site app which would be great if you could get any signal. Went to reception who advised no other way of booking other than by app. Which we thought was poor. Bit disappointed to read there would be an additional £50 if you hadn’t checked out and left by 11:00am, again a bit regimental!

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Réponse du gestionnaire : Thank you for taking the time to leave such detailed feedback Martin. We’re pleased you enjoyed our location, facilities and found the toilet and shower facilities to a good standard. We’re sorry that the pool booking system caused frustration, particularly when you were experiencing poor mobile signal. We appreciate that relying on apps for both swimming and electricity may not suit everyone, and understand your comments regarding Wi-Fi availability when online systems are required. Our departure time is in place to allow our teams sufficient time to prepare pitches and accommodation for arriving guests, although we appreciate the wording around late departure charges may have felt a little strict. We’re disappointed that these aspects have left you feeling you wouldn’t return. Your comments regarding the apps, Wi-Fi, electricity system and overall guest experience are valuable and will be passed on to the relevant teams for consideration. Thank you again for sharing your experience with us.

A aimé Nice pitch Swimming pool Atmosphere Friendly Decent takeaway food Facilities Handy location

N'a pas aimé Toilet block nearest to us weren’t the best, showers too small. We were told they’re being replaced shortly

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